Job Openings at PA Women Work
Program and Client Services Specialist
Do you have experience in social work or a related field? Do you want to make a difference? Pennsylvania Women Work, a Pittsburgh nonprofit workforce development organization located in Pittsburgh, PA, is looking for an enthusiastic professional to join our team as a program and client specialist. Working closely with our senior program managers, you will provide support for both our clients and the staff with the planning, coordination, and implementation of our workforce development programs. With significant client interaction and relationship building, individuals applying for this position should have ability to connect, empathize, and support individuals who are in transition.
Class Responsibilities:
Assist with:
Client Responsibilities:
Coordinate/Perform in collaboration with staff:
Data and Reports Responsibilities:
Data entry including:
General Program Responsibilities:
Assist with:
QUALIFICATIONS
BENEFITS
Full Time employees enjoy a comprehensive benefits package:
TO APPLY
Please send a resume and cover letter to Susan Showalter-Bucher, Deputy Director, at sbucher@pawomenwork.org.
Do you have experience in social work or a related field? Do you want to make a difference? Pennsylvania Women Work, a Pittsburgh nonprofit workforce development organization located in Pittsburgh, PA, is looking for an enthusiastic professional to join our team as a program and client specialist. Working closely with our senior program managers, you will provide support for both our clients and the staff with the planning, coordination, and implementation of our workforce development programs. With significant client interaction and relationship building, individuals applying for this position should have ability to connect, empathize, and support individuals who are in transition.
Class Responsibilities:
Assist with:
- Client recruitment, registration, and marketing tasks for programs
- Monthly workshops
- Technical support during classes
- Resume creation
- Strong/MBTI distribution
- Scheduling and confirmation of program volunteers and employer partners
- Participant list creation and distribution to facilitators in collaboration with the Office Manager
- Inventory of program supplies
Client Responsibilities:
Coordinate/Perform in collaboration with staff:
- Client outreach
- Confirmation of client registrations through phone and email correspondence
- Organization and delivery of program materials to class registrants
- Barrier removal assistance and referrals
- Distribution of employment opportunities to clients
- 3, 6, 12, and 18-month client follow-up
Data and Reports Responsibilities:
Data entry including:
- Client database/files
- Volunteers and mentors’ database
General Program Responsibilities:
Assist with:
- Workforce development events
- Employer partnership development
- Perform other duties as assigned
QUALIFICATIONS
- Degree in social services, psychology, related field or equivalent professional experience
- Minimum of 2 years of work experience in related field
- Ability to work independently and with a team, manage multiple projects and meet deadlines
- Effective communicator – speaks and writes well, and communicates in a clear and appropriate manner with clients and others
- Strong computer skills in Microsoft Office, and willingness and ability to learn new systems
- Must be organized, detail orientated, and client focused
- Ability and willingness to work and maintain a flexible schedule, as needed, to include some evenings and weekends
BENEFITS
Full Time employees enjoy a comprehensive benefits package:
- Flexible work environment
- Potential work from home beyond COVID
- Optional Health, Vision, and Dental Insurances
- Paid Time Off
- 11 Paid Holidays
- Short Term Disability
- Optional 401(k) after 6 months with Employer match
TO APPLY
Please send a resume and cover letter to Susan Showalter-Bucher, Deputy Director, at sbucher@pawomenwork.org.
